Rad Air Downtown Cleveland

Rad Air’s Downtown Cleveland auto repair shop opened in 2014, and is located in the bottom of the Hamilton Garage at the corner of Hamilton and East 12^th. The talented team of auto mechanics at our downtown location provides everything from routine oil changes to heavy auto repair work.

If you’re looking to service your hybrid, look no further than Rad Air Complete Car Care and Tire Centers’ Cleveland Hybrid. Cleveland Hybrid is the only hybrid and electric vehicle specialty shop in Downtown Cleveland, Ohio, and is equipped with the advanced tools, equipment, and trained professionals to work on your hybrid.

We offer free shuttle rides to and from your workplace and free loaner vehicles if your auto repair takes longer than expected. If you find yourself in car trouble downtown, we also offer complimentary lock-out service, flat tire fixes and free air fill-ups, fluid top-off services and free towing.

Rad Air Complete Car Care and Tire Center - Downtown Cleveland

4.8

Based on 609 reviews

Lee Becker

22:36 10 Jan 22

My wife and I were visiting from out of town and had brake trouble the morning we planned to head home. We called Rad... Air as soon as they opened and Rob (very nice guy) quickly answered the phone. Within an hour they had our Jeep on a lift, diagnosed the problem and gave us a price quote. They fixed up our Jeep and had us on the road that afternoon! We are so appreciative they were able to help us so quickly! We didn't even have to change our travel plans.read more

Michael Hagesfeld

19:28 06 Jan 22

Brought it in in the morning with a slow leak in my tire. Quickly checked me in, told them I was leaving work at 5,... they said it would be ready by then. Found out I would have to leave work early, called at 1 asking if it could be fine by 3, they said yes and it was, patched and ready to go, and at a great price.UPDATE: took it in again for more work. This time they did not have my new tires in stock, so got a great Jeep Grand Cherokee loaner, everything replaced as promised on time and under budget. Thanks!read more

Arlinda Vaughn

17:15 03 Jan 22

Fair Reliable Mechanic. In my experience, their prices are fair & they don't suggest things you don't need.There... have been several times where I would have accepted that I needed an expensive part or new tires/rims etc for my older car, but the repair was much simpler and cheaper.Refreshing to have a mechanic who isn't trying to extract as much cash as they can from you.read more

Samantha Thomas

05:06 18 Dec 21

I cannot say enough good things about Rad Air! They are seriously the best! The staff is so friendly and accommodating... & Rob at the front desk is awesome! Im lucky to have such a reliable mechanic shop:)read more

Mark Howell

16:58 06 Dec 21

Have been a longtime customer of this Rad-Air location in downtown Cle and they've always been great. TImely... servicing, great communication and they've helped me out many times by giving me loaner vehicles so I'm not stranded while my car is being worked on. Latest service was a replacement wheel hub that was evaluated in the morning and fixed that same day. Great work guys, really appreciate it.read more

Tamara C.

14:40 06 Dec 21

Great customer service and quality work done in a timely fashion. Would highly recommend this business for any car... service.read more

Jocelyn Petruccio

14:49 04 Nov 21

Had a nail in my tired I needed fixed quick. Rob was polite and friendly and got me right in. His team worked quickly... and got my tire back into shape. Would highly recommend to anyone looking for professionalism and quality. Will return for work when needed!read more

Robert Kleidman

16:14 14 Oct 21

As always, Jim and the staff did an excellent job. In this case, I had an emergency tire repair right before a planned... road trip. They were really helpful with getting the work done quickly and got me on the road safely - thanks!read more

Kim DeLeva

13:24 11 Oct 21

I spoke with Jim last week. He was able to fit me in right away and my car was fixed two days later. Fair prices and... awesome customer serviceread more

Shadah E

15:58 30 Sep 21

I caught a flat while downtown. Took my vehicle here to Rad Air trying to just get a patch on the tire. The mechanic... told me they were not able to patch the tire, that I would need to get a new one ($170) and wait another 1hour 1/2. In addition, he said they couldn't get my lug nuts off w/o breaking them. Said I would have to get new ones at $10 ea. They broke 1 which I had to pay for. I told them to just put the spare on and id get tires on my side of town. They charged me $40 to put my spare on. Went to tire place on my side of town.. not only did they have No issues taking the lug nuts off, but they were also able to put a patch on my flat tire. My experience was bad here at Rad Air!read more

Alex T

19:24 29 Sep 21

Great experience with Rad Air downtown. I wish I had known about them earlier! Brought my car in for a tire leak and... winter tire swap - ended up needing to special order a new tire and they were able to take care of it for me with zero hassle on my part. Highly recommend for your car maintenance and repair needs!read more

Halle Reinoso

14:48 27 Sep 21

I took my suv to Jim and team for a tire repair. Not only a were they efficient and professional, they are so kind and... go and always extra mile! Jim was able to do an emissions test at the same time, and even found a spare battery for my key fob!! As a new mom with a newborn in tow, I was so grateful for the service and speed with which they got everything completed. I will come back here for all car maintenance items!read more

Pamela Fordyce

19:20 02 Sep 21

I love this place! They are always able to help me with my urgent car problems with such a kind attitude even though... they are swamped. The job is always of great quality and I trust them. Best mechanic's in Cleveland.read more

Ashley Enyeart

13:57 01 Sep 21

Great experience. Jim is so helpful and explains everything in great detail. He made the process very easy and had... great communication through the entire process. Couldn’t recommend enough 👍🏻read more

Les Chambers

15:33 23 Aug 21

I was in Cleveland for business when my car overheated. The road service company had it towed to RadAir. Jim and his... shop did a great job in diagnosing the problems and completed the repair work more quickly expected. The charges were also more than reasonable. I highly recommend Rad Air.read more

Ashley Dibble

14:07 16 Aug 21

A wonderful experience! Jim was so kind and accommodating on the phone especially with late night drop offs. Car was... fixed in one day! Couldn’t of been happier with the service and people. Thank you Rad Air!read more

sharan mehta

20:05 13 Aug 21

My brakes were acting funny so I took it in, they explained the problem on the same day and said they would have it... ready by the next day which i think is pretty fast turn around (and they did it)! They also gave me a pretty good loaner car for the day which was great in terms of convenience. The price for repairs was on the high side according to me (just over 1k) but the problem is gone and I've driven close to a 1000 miles on it already. Plus there's a 30000 mile warranty now! So definitely would go again since it's quality work and Jim at the desk was really nice.read more

Anthony Urbana

00:45 15 Jun 21

We had a tire blow out due to road shrapnel. Jim was able to help us the same day for a fair price, and gave great... advice. Excellent customer service great repair.read more

Karen Hooper

14:38 11 May 21

It has been a pleasure (twice) to have my car serviced by Rad Air. Communication regarding procedural updates and cost... were very helpful. Also, marketing pressure for unnecessary add-ons never occurred - much appreciated. The work was timely, precise, and reasonable. Rad Air has a very satisfied and definitely future customer. Thank you!read more

Ayden Canavos

13:59 19 Apr 21

I had a great experience with RadAir! I’m newer to the city and had someone recommend them whenever i had car problems... and they did not disappoint. Great prices, honest assessments and wonderful work done on my car. Will definitely be back with any car checks i will need.read more

ed the-fed

20:36 25 Mar 21

Always a great experience - Jim and his crew are the best. In addition, they have fantastic loaner vehicles. Never any... surprises, and always dependable and reliable service. I highly recommend them.read more

Cleveland Notary Solutions LLC

23:14 18 Mar 21

Jim provided great service. He was able to identify and diagnose our problem. He did a great job repairing the problem... on our wheelchair van. More importantly, he provided exceptional customer service and followup. He made sure we knew when the repair work was completed and asked if we had any additional problems that he needed to repair. And in addition to that he gave us a loaner vehicle so that we would have transportation while repairs were being done. So if you're looking for a trustworthy mechanic make sure to give Jim a call. You'll be glad you did. We will definitely be using Rad Air again. Thanks a lot Jim , you did a great job.read more

Peter Anderson

18:39 11 Mar 21

Great service, reasonable rates, always able to fit us in, plus ride to work. Very happy with their work and can trust... them. Great to work with.read more

metal4bld

14:24 10 Mar 21

I came in for one of my cylinder’s not firing at all and the engine light blinking. They did a good job diagnosing and... repairing. They had it ready by the end of the day, communicated clearly and professionally, and charged a reasonable price. A breath of fresh air these days, highly recommend.read more

Barbara jones

14:49 08 Mar 21

Jim was very friendly and professional they took care of my car in a timely fashion. No complaints just compliments. I... would definitely recommend this place to anyone.read more

Liz Sworden

15:41 18 Feb 21

Jim was amazing! Being away from home and having your car decide not to start is scary but he made the whole process... easy and put my mind at ease! They even picked me up when I couldn't get a ride to the shop to get my car back! I can't say enough about the service!read more

Paul Rhynard

13:21 02 Feb 21

Brought my old 2003 Tacoma there a few times now as it's gotten older. Whether I had an appointment or not they took it... right in and got back to me with an estimate an hour or two later. Their communication is excellent and the service is efficient. Always friendly too. I don't know that they're the cheapest but they are the best. You get want you pay for and you can trust them.read more

Michael Larson

14:27 27 Jan 21

Just needed my front headlight bulb replaced. Very nice and personable staff. Pricing was fair. Didn't pressure for any... additional work and I appreciate that. I'm new to the Cleveland area and I think I've found my auto maintenance place!read more

Tricia Funari

14:21 20 Jan 21

Rad Air went above and beyond to accommodate an urgent and unexpected repair. Great service, quality, and price. Highly... recommend!read more

Brendan Hogan

19:50 19 Jan 21

Went to them because the break light was on. Found out that my break pads had a lot more life in them than what my... previous repair shop had suggested and the problem was the break lines that my previous repair shop had *repaired* a month earlier. They offered me a great price.read more

Anthony Matlak

14:23 11 Jan 21

Jim the service tech was great. However, price was not. Labor was 2/3 of my bill, $500 for some fairly routine... service: tune up and fuel injection cleaning. Yikes! That's a bit rich for me to become a regular customer here.read more

Tiana Bradford

17:16 23 Nov 20

Jim and his staff is amazing... Every time I go there they resolve my issues with my car and I’ve never had to bring it... back for the same problem. They’re honest, They won’t tell you to get Unnecessary work done just to get the money. Honestly they’re the only shop at this point that I trust to fix my car.read more

Donald S

11:26 22 Oct 20

Had a clicking sound in my engine. Brought my Jeep over to Rad Air where Jim and his team diagnosed the issue and... communicated it to me with a plan for repair within a day. The fix required the replacement of the 4 cam shafts in my engine along with other misc parts. Work was done within 4 days of dropping the car off. Also, Jim handled all of the paperwork with my warranty company so I didn't have to lift finger. It's been a few weeks and the car has been running great. Couldn't recommend Rad Air more for anyone living in the downtown area.read more

Gala Lee

18:08 08 Oct 20

I had a good experience at Rad Air, can't say it was great because of one little confusion about the cabin Air filter... in my car ? mechanic wasn't able to install it ( l did it later myself ) . I think it's something they need to learn more about it, but besides that the team is very professional, good quality, always on time, respectful. I definitely recommend this place and am going back ??read more

Shani S.

14:49 07 Oct 20

I can’t say enough about the amazing service I always receive when I come to RadAir. Jim is the best! He is always... super nice and so very professional. My car is always ready on time. I’ve not had much luck in the past with mechanics but this business is very high on my list.read more

william lipscomb

13:23 28 Sep 20

The manager has great customer service on helping me with my problems on my truck an got thinhs fix for I was satisfied... with the service an I will recommend raid air to any bodyread more

Toriano Greer

13:08 08 Sep 20

Highly recommended by AAA. GREAT CUSTOMER SERVICE they do great work. The Best in Cleveland they been a blessing to me.... When something goes wrong with my car ?. Trust and Believe they always take Good Care of me. The A Team!read more

M Galvin

13:43 03 Sep 20

I recently brought my car into Rad Air for routine maintenance. I suspected that an alignment was probably needed,... which they confirmed and did a great job. I was very pleased with my first experience at this shop, and plan to rely on them going forward. Honest, professional and thorough...all the right qualities for an auto repair shop.read more

Jess Gill

13:14 31 Aug 20

Fixed the issue but left interior of the vehicle dirty....seats....doors and steering wheel. After repairs vehicle... makes a loud noise that I must address now....read more

Jason Hilliard

19:00 14 Aug 20

I’ve taken my vehicle several times and each time I was treated with great care and swift service when dropping my... vehicle off in the morning before I head to my office. I greatly appreciate the extra tips when picking up my vehicle o. Things they noticed while working on my car. I’m a very satisfied customer.read more

ALBERT EINSTEIN

13:36 07 Aug 20

I've been a customer of Rad Air since 2012 and have had a great experience with them overall. I own 3 Lexus LS models... from 1999 and 2005. Before that a Toyota Avalon and have done at least 15K of business with Rad Air over the years. I work downtown and its very convenient to have a Rad Air right here in the area. I can bring them my car in the morning on my way to work and by the time I'm off my vehicle is fixed and ready to go. I appreciate that. Jim, the manager at my Rad Air has worked closely with me over the years to keep my vehicles running smooth. He and his technicians are always professional and do great worm and that makes a huge difference for me. I'm an avid car lover and my cars are very important to me. I won't just take them anywhere. I rely on the quality service that Rad Air provides, giving me the peace of mind I need when my vehicles need top quality service and attention. Great Job guys. ??read more

Yushan Chen

03:54 06 Aug 20

I didn’t know much about cars but my car had a couple of issues. Jim was very patient and cheerful, he explained... everything and walked me through all the issues on my car. I got to learn a lot about cars and how I should take care of my car better in the future. The service was very quick. I am really grateful!read more

marchelle jackson

20:00 03 Aug 20

I really like Rad Air... The prices are reasonable and Jim is a great guy. Very nice and polite. The only problem I... have is when they do a diagnostic on my vehicle and charge $109.00 I wish they can also mention what other things are wrong with my car. I can't pay $109.00 every time I have a problem with my car. However I know that is their price and policy so I will have to either deal with it or take my business elsewhere. Again I really like Rad Air and will recommend my friends and family to take their car there...read more

Brian K

13:12 10 Jul 20

Exceptional service; always willing to accommodate. My entire building takes their vehicles to this RadAir location... because it’s so convenient and they are so professional.read more

Matthew Samsa

15:17 06 Jul 20

Very trustworthy service technicians. Most recently Jim repaired a problem not covered by warranty, but then also... tried to save me money by suggesting that I ask for warranty coverage for another part of the repair that should be covered. He could have done the work himself and I wouldn't have known any better. That trustworthiness is invaluable.Another quality aspect of service is text pictures of damage/replacement. Super useful and informative.read more

Erika McLaughlin

15:43 23 Jun 20

I had a great experience! They were able to get me in quickly to assess my car, and were friendly, professional, and... got me back in my car in the same day. Highly recommend!read more

Jessica Boecker

21:01 18 Jun 20

My car died and luckily I was able to drop it off at the night drop off, without even calling prior. I called first... thing in the morning and they were able to take care of the issue within only a few hours - Very accommodating and timely. Jim is the Manager and was professional and kept in contact with any updates. Will be returning in the future.read more

James P.

15:45 30 Apr 20

So glad I found this place! The manager Jim is upfront and I don't feel like I have ever been taken advantage of.... Pricing is fair, shop is clean and professional, and loaners are available, which is a huge help. My vehicle has been completed on time and the same day. I highly recommend!!read more

Joanna Polisena

13:16 09 Apr 20

Love this shop. They are close to work and accommodating of schedules. Always friendly and informative of the work they... do. Finally, I love that they text to remind me when my oil change is due. One less thing, you know?read more

Wendy J

18:35 06 Apr 20

I am very cautious about which repair shop services my car. I was very pleased with the service Rad Air provided.... Their prices are very reasonable & great for my budget. Along with great customer service, I was met with kindness, consideration & professionalism throughout the experience. I was also impressed by the correspondence left in my car advising of the areas which had been sanitized. If you want great service at a fair price, please do not hesitate to call Jim. Rad Air will take care of you!read more

Emily Sabanegh

14:46 19 Mar 20

I had a great experience at Rad Air. I came here first to get an e-Check, and they completed it immediately. I decided... to come back when I needed some repairs done, and once again they completed the work quickly and competently. Jim is an extremely friendly employee, and the prices are very reasonable. I will definitely continue to come here for my car needs, and would highly recommend it.read more

Jackson Parr

20:44 27 Dec 19

Saved me from a long tow truck ride back to Pittsburgh. Quick service.

Next Reviews