Rad Air Garfield Heights
5266 Turney Road, Garfield Heights, Ohio 44125
The second oldest Rad Air auto repair shop
About Our Shop
The Garfield Heights location is the second oldest facility in Rad Air’s family of auto repair shops. Led by Eric Spape, the Rad Air Garfield Heights auto repair shop is known for superior customer service and high-quality car repair work. The staff in Garfield Heights is proud to offer honest advice and consider themselves consultants when it comes to making decisions about your vehicle. Rad Air’s Garfield Heights location has a large fleet of loaner vehicles and we are happy to schedule one for you when you call to make your appointment.
This location boasts a team of hybrid-certified technicians. If you live in Cleveland, Garfield Heights, Valley View, Brecksville, Maple Heights, or Bedford and drive a hybrid or electric vehicle, Rad Air’s Cleveland Hybrid is the most convenient and cost-effective choice for servicing your car. We take pride in fixing your car right the first time and will always be honest with our recommendations.
If you’re looking for service on your vehicle using 1234yf refrigerant, contact Eric at our Garfield Heights location for this specialty service.
J S
16:43 22 Jul 21
Rad Air Garfield, Eric and the team are fantastic! The Ford Dealer made me wait 4 days to just get a diagnosis. Then... the Ford dealer said the compressor was on back order for "6 to 7" weeks. I called Eric and he said if I dropped off the car at 8am, they could replace the compressor by the end of the day. They fixed it the next day just as they said. 7 weeks for the dealer and only one day for Rad Air! Oh, and warranty was better than the dealer and the final cost was $150 less too! I'm a very satisfied customer. Thanks Guys.read more
tdavis
13:33 14 Jul 21
Had never used Rad-Air before. Daughters car would not start and had it towed to their Turney Rd location. Eric was... great to deal with from the very beginning. He put me at ease, checked the car out when he said they would, and called me timely with a diagnosis. Eric patiently answered all my questions and got the car back on the road very timely. It has only been a day since service performed but have not heard from my daughter with any issues. I would definitely recommend their service and will use them again if I my daughter has any other issues with the car. What really caught my attention was the way Eric handled a new customer. He really made me feel like I was getting an honest assessment of the problem and he was very knowledgeable.read more
Connie Schultz
13:35 07 Jul 21
Service was professional and courteous. Rad Air has a long history of commitment, not just to customers but to our... community. This was so apparent in my conversations with Eric at the front desk. We will be bringing both of our Jeeps to Rad Air in the future.read more
Jason Davis
14:46 17 Jun 21
Amazing people as soon as you walk in the door as you describe what’s wrong with the car you might be right but he was... able to tell me it was something else before even looking at it and he was right!.. the knowledge that they have is amazing very professional & they fix it right the 1st time no complaints price might be a lil to high but he used a coupon without telling me to save a few bucks that was another great thing I recommend this place always 10 starts for me I’ll definitely be back Great work I feel safe with my car when I leave!!!read more
Cara Flesher
15:59 13 May 21
Eric was wonderful, thorough, professional and personable. The staff were busy and very efficient. Service completed... in a timely fashion and even provided a loaner vehicle at no cost!!Water pump, tie rod, and oil pan gasket removed and replaced; lube, oil filter, alignment done and cooling system, engine, radiator and heater serviced. Feel confident and relieved!read more
Kerry Breitenbach
15:45 13 May 21
We had high hopes for good things when we explained the crazy estimate we got for a wiring repair from our dealer &... Eric said something along the lines of 'Please bring that in - I really need to see that' His team ended up solving the problem for a few hundred dollars rather than the few thousand dollars that the dealer wanted to charge. Can't recommend them highly enough. Thank you.read more
Pamela Wilder
13:40 13 May 21
Very professional and prompt. I couldn’t believe my car was ready so fast and the work done was excellent. Pricey but... you get what you pay for I’ll be taking my other car once I get enough money for repairs lol. Great place!!! I’m forever a customerread more
Eddie Guilford
01:21 27 Apr 21
Went to Rad Air for the first time, unaware of the many services they provided.Eric provided me with valuable... information regarding my failed air conditioning system and what it would take to get back to top performance. Feeling comfortable with his remarks, Was convinced Rad Air had the professionalism I needed for my classic Box Chevy.Additional items of interest was brought to my attention, that I feel comfortable trusting him to do in the near future.read more
Amor BalanzTG
15:36 21 Apr 21
Great service! A bit pricey, but you get quality work the FIRST Time. I will pay for good work. They even go the extra... mile for you if you have another problem.read more
Daniel Eberhardt
19:29 16 Apr 21
Got a second quote, 1100.00 more for a water pump because it's under the motor on the Ford Taurus. They wanted 2900+ I... got it done for 15. *UPDATE* Thank you for the honest response, I understand the warranty service, but giving the customer both options would of gave me a choice on the extra warraties that just wasn't in my budget at the time, or it could've helped me understand to prioritize it, in my budget. That's what makes the customer service better, because you gave me great customer service,got me straight in and called not to long after. I appreciate that.read more
Prophetess Hannah Wallace
13:31 08 Apr 21
I am a rideshare driver and my air conditioning in my van was totally out both front and rear due to corrosion, I... called 4 places before I called Rad Air and they all said next week would be the soonest appointment, I needed it fixed the same day.. Rad Air told me to bring in my van and within a few hours, I was back on the road working, will air.Thank you Rad Air for for timeliness and Awesome job. I really appreciate it!read more
Tiffany Eatmon
15:17 30 Mar 21
Mr. Eric was quite professional and communicated thoroughly on my need for tires and the quickness of providing them. I... also appreciated the greeting with a smile. I have already recommended this location to my siblings. I will FOR SURE return for other needs.read more
Jeanetta Ford
15:20 22 Mar 21
Eric is a real cool person he really shows concern for your situation and really wants to help you. I appreciate him... and the guys who work with him. Friendly and courteous.read more
Alex Philbin
14:20 12 Mar 21
These guys are great! I had to get a new tire ASAP and they came thru for me. Definitely recommend them to my friends... and family. Their pricing was good too, most places would try to up charge you when your car is stranded and you don’t have many options but not these guys. Thanks again Eric!read more
The King’s Family
17:12 05 Mar 21
I received great customer service from Eric very professional. My service was completed the same day within 6 hours.... I’ll be returning Thanks for the great service.read more
Ariana Menefee
14:14 05 Mar 21
Wonderful service. Made sure my vehicle was safe for my family. I appreciate the whole crew. Will definitely use again.
Elizabeth Childers
18:09 10 Feb 21
Eric was fantastic. Had a busted side view mirror. The replacement was fast, great quality, and a good price. I go to... Rad Air for almost all of my car needs. I also really appreciate them following up to make sure everything is ok.read more
Kristina Terbrack
14:10 08 Feb 21
Eric was very professional and knowledgeable. He was able to squeeze me in the next morning after my call to him the... evening before. He answered all questions and addressed my concerns with the repairs needed. Rad Air has great customer service and they completed the work on my car the same day. I really appreciate their professionalism, honesty, and punctual service.read more
Greg Jordan
15:31 05 Feb 21
Eric and his team did an excellent job.Great customer service and excellent job done on my vehicle repairs. Would... definitely recommend to family and friends.read more
Tiffany Hunter
14:03 05 Feb 21
It was a beautiful experience! Eric was awesome and he actually cares!! This is the most honest place and customer... service I've ever experienced! This is will be my go to place for car repair for as long as I live !!! Thank you so much RadAir and thank you so much Eric!read more
Annette Thornton
20:51 02 Feb 21
I like to "THANK" ERIC for a job well done and his team. It was done in a timely manner and the job was satisfactory.
Tim Carroll
14:39 29 Jan 21
Great people doing fantastic work. Will always take any vehicle I own to them for repair work.
Bill Berry
00:00 07 Jan 21
I have been to four NTB (National Tire and Battery) location in Cuyahoga County over the last four years trying to... resolve issues with my vehicle. I wish I NEVER EVER went to either of those NTB locations. If I would have known the high caliber of experience. professionalism, knowledge and skills RAD Air possessed I would have saved all the money I wasted at those other so called auto repair shops. I highly recommend RAD Air and will only look to the staff and services of RAD Air from now on!read more
Simpson Huggins
18:17 17 Dec 20
The professionalism of Eric and the team at Rad Air was extraordinary. They are great service facility in Garfield... Heights that everyone should be utilizing. They inspected my vehicle and did not attempt to push me into unnecessary purchases. I am very pleased with the service I received.read more
Jayneisha Hunt
14:30 30 Nov 20
Nice, friendly service. They worked hard to diagnose my issue. Then they performed several services for me, one for... free, and even checked back in to see how things were going.read more
Brittany Strong
16:40 24 Nov 20
I was a walk in and was taken care of by Eric he was very nice and pleasant and made me feel very comfortable about... leaving my car with him also gave me a loaner car to get around in and kept me updated every step of the way about my car he's truly amazing and now he has a lifetime customer thanks so much for everythingread more
Sheralda Chapman
23:43 13 Nov 20
Not only was everyone kind, Respectful, and professional, but I needed transportation home and back. Which they... provided with no hesitation. And the axel replacement they did...excellent job!!! Thank you all !!!read more
Marlene Sotera
16:04 15 Oct 20
My name is Joe Talik and I always use Rad Air. I drive from Solon to Garfield Heights to have my car serviced. They are... professional, experienced and friendly. Great service!read more
Fred Trautman
15:26 12 Oct 20
We use Rad Air for all our maintenance on our fleet vehicles. We cannot afford a lot of downtime. Eric and his crew are... straightforward, meticulous and accountable. Best in the area.read more
A&R Fuentes
19:48 08 Oct 20
Rad Air Complete Car Care is super ethical and reliable. After receiving clear advise with detailed repairs from Eric,... my Mitsubishi rides smooth and better than ever. I, highly recommend this shop to anyone that needs a quick and professional service.read more
Tiffannie Anderson
15:22 27 Aug 20
I love this place. They give you a loaner (if one is available) and they also have the Snap program
Debra Shufran
15:44 17 Aug 20
When I lost my job due to COVID19, I was looking for a nearby full service garage. I had always used one close to my... job. When I received a Coupon offer in the mail, I thought it was worth a try. They scheduled me and were very conscientious about having my vehicle ready on time for return to me.I will use them again , as staff was very courteous and the price was fair.read more
Jarette H
23:06 16 Aug 20
I brought my Mazda in for an oil change and tire rotation and mentioned I had a coupon upon arrival. I also... specifically mentioned that I would like to run synthetic blend oil, as this what I have always run in this car even at the Mazda dealership with no issues. The guy at the front desk wrote everything down and said they'll call me once it was ready.When I returned to pick my vehicle up, the price was about $20 higher than I was expecting. I asked if this was the price after the coupon was applied, and I was told that it was. After I paid for everything, I was told that I would get a receipt via email. So I left the shop and checked the itemized receipt and noticed that the coupon price was nowhere to be found. I immediately called Rad Air and inquired why the price was so high. I mentioned to Eric that the price should've been $39.99 for synthetic blend oil and was told that the bill was higher because they ran full synthetic oil for the oil change. I then asked why they ran full synthetic when I specifically asked for synthetic blend. The only answer I was given was that "the car calls for full synthetic" and that it "will run better and last longer between oil changes."I then mentioned that I've taken my vehicle to the Mazda dealership numerous times and have always run semi-synthetic and have never ever been told that it has to run full synthetic oil. And I politely reiterated that I asked for synthetic blend when I dropped the car off and that no one called to inform me that they would be upgrading it to full synthetic. Eric again tried to state that it's "better for the car," etc. I then politely stated again that "I understand that, but it's not what I asked for". He then finally apologized and said "I don't know what happened, but it's in there now." Unbelievable. There was no willingness to compensate me in any manner on a screw-up on their part. Poor customer service and dishonest business practices.read more
Zach Ineman
16:58 07 Aug 20
This shop is awesome. They are very informative and precise. They are the best shop in Cleveland. I am so glad and... humble they are close to me for easy service. They fixed my air conditioning and my wheel bearing and did it with quick service. These guys know what they are doing and are professional as can be. I will continue to go here for my Dodge Dart.read more
Jane Kachinko
13:48 07 Aug 20
I had gotten a flat. It was time to get new tires anyway. They ordered the tires and serviced my Jeep the next day.... I wanted them to do an oil change and inspect the car to get it ready for the change in weather. I ended up having to get new front breaks but everything else was fine. :). The Jeep is definitely riding smoother. I feel safer now that the team at Rad Air did a bumper to bumper inspection. My family has been coming to the Garfield Rad Air for almost 10 years. I trust them. They're honest, professional, and Covid 19 SAFE.read more
Lewis H. Conner Jr.
14:41 24 Jul 20
Awesome Service.....I'd like to give my personal thanks to John the auto technician who worked so hard in solving and... fixing the issues I was having with my 2009 Hyundia Santa Fe GLS and also a special thanks to Eric the manager....Very Professional and a really cool guy!In the future I will definitely bring my vehicle to them for routine maintenance and service.read more
David Hague
17:29 13 Jul 20
Rad Air was recommended by my usual mechanic/repair shop to fix my Chevy HHR's air conditioning. The service was very... prompt and I believe fairly priced. Thank you Eric and crew. Also Covid 19 guidelines were followed by them.read more
Fernando Barbetti
18:14 22 Jun 20
Just wanted to thank for your great service given my dash / dead mouse smell. Service was prompt and taken care of in a... timely manner. The smell is gone. The bill was reasonable. And best of all no surprises. I'd like to thank all those involved in my once in a lifetime surprise.....read more
Diane Nowak
18:39 10 Jun 20
Eric was extremely professional. He serviced our vehicle in a timely manner and provided excellent service. He clearly... communicated with me about the necessary repairs, cost and when the car would be ready. He delivered on all. Super happy with service and feel safe again driving in my vehicle.read more
ericsandgo .
18:13 10 Jun 20
I just stopped in to get a quote on repairing the AC lines going to the rear AC unit in my van. They quoted me $800. I... find that surprising since my mechanic is willing to replace those lines with new ones from the dealer, for $800. Why would repairing the existing lines cost the same as replacing them with new lines? Seems to me that that is just a little bit of price fixing right there.read more
Go Pher
02:29 04 Jun 20
Eric and his staff were friendly and personable, and accommodated an urgent need for a tire replacement, despite... limited staffing during the pandemic. I greatly appreciated this promptness of service.read more
Mary Burrell
13:11 18 May 20
I was in a bind and RAD AIR came through. Flat tire, stripped lug nuts and needed fixed ASAP. RAD AIR towed my car,... replaced my tire and got me back on the road ALL in the SAME DAY. Even replaced the lug nuts. The Rad Air Team was professional, courteous, and informative. If you need repairs, go see Eric and his team at Rad Air.read more
SHERENE MEDLEY
15:16 13 Apr 20
Phenomenal work! I visited Rad Air not knowing what to expect. After speaking with Eric, I had no worries. Eric... carefully explained the issues and and made sure I fully understood. I was then assured I made the right decision.Great job Rad Air. Congratulations, you now have a loyal Customer .read more
Dreem Green
12:05 03 Apr 20
Phenomenal work! I visited Rad Air not knowing what to expect. After speaking with Eric, I had no worries. Eric... carefully explained the issues and and made sure I fully understood. I was then assured I made the right decision.Great job Rad Air. Congratulations, you now have a loyal Customer .read more
R B
20:02 27 Feb 20
I've had my car serviced a little over a week now and as of date no issues. Car is running smoothly. I was in need of... a mechanic for a very long time. I received a flyer in the mail for Rad Air. Called and made an appointment for my Honda civic and got in quickly. All the work I needed was done that day. They did an excellent job of communicating the issues the car had. Also, really appreciate Eric following up after to see how the car was running. I recommend them and I'll be back myself.read more
Rochelle long
10:02 22 Jan 20
Great People! Eric, John, Scott love these guys they always take care of me even when I broke down on the freeway they... came right away. Bonus is if I have to leave my car they give me one so I'm not without reliable transportation. I always feel that they have me and my car's best interest. The care is consistent and I tell people you can't beat good service!read more
K.D.H. Landscaping & Snowplowing
00:51 14 Jan 19
Great service and always professional. Wonderful place to get your vehicle fixed on for reasonable prices with a great... warranty. Always polite also would recommend this facility to anyone in need of car care thanks Rad Air!!read more
